At Akbari Mandi Online, customer satisfaction is our priority. We value your feedback and are always ready to improve our services.
1. 7-Day Return Policy
We offer a 7-day return policy. You have 7 days after receiving your order to request a return.
To be eligible for a return:
The item must be unused, unopened, and in its original packaging.
The product must be in the same condition as delivered.
Proof of purchase is required.
2. Non-Returnable Items
The following items cannot be returned:
Opened or used food items (dry fruits, rice, pulses, spices, etc.)
Items without original packaging
Products damaged after delivery due to customer handling
3. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item:
Contact us within 24 hours of delivery
Share clear photo or video proof via WhatsApp
We will offer a replacement or full refund
4. Refunds
Once your return is received and inspected:
You will be notified of the approval status
Approved refunds will be processed within 5–7 business days
Refunds will be issued via bank transfer or original payment method
5. Exchanges
We only replace items if they are defective, damaged, or incorrect.
6. Order Cancellation
Orders can be cancelled within 12 hours of placing them
Orders already shipped cannot be cancelled
7. Contact Us
We value your feedback and are always here to help.
WhatsApp / Phone: 0336-1634406 Email: info@akbarimandionline.com Alternate Email: akbaarimandionline@gmail.com
By placing an order with us, you agree to this policy.